1. Information We Collect

1.1 Information You Provide Us

We may collect personal information you voluntarily provide when you:

• Submit an inquiry or request a quote via our website forms
• Send us an email, or contact us via WhatsApp or other channels
• Request OEM/ODM services or place an order
• Subscribe to our communications (if applicable)

Types of information we may collect include:

• Name and job title
• Company name and business address
• Country or region
• Email address
• Phone number and WhatsApp contact
• Inquiry details, product specifications, and order information
• Technical drawings or specifications you provide to us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device and OS Information
• Referrer URL (the page that sent you here)
• Pages visited and time spent per page
• Cookies and similar tracking technologies
• Website usage and advertising attribution data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to product inquiries and providing quotes
• Processing OEM/ODM requests and custom manufacturing orders
• Communicating with you about your inquiries, orders, and after-sales support
• Providing pre-sales and post-sales customer support
• Enhancing our website content, functionality, and user experience
• Analyzing website traffic and user behavior
• Measure ad performance and optimize campaigns
• Preventing fraud and ensuring website security
• Comply with legal obligations
• Sending marketing communications where permitted by law and with your consent

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze traffic, measure ad effectiveness, and track conversions. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

You can instruct your browser to block all cookies or prompt you when a cookie is sent. However, some website features may not work properly without cookies.

4. Meta / Facebook Ads

We may use advertising and business tools from Meta Platforms, Inc. (such as Meta Pixel or other Meta Business Tools) to measure the effectiveness of our Facebook and Instagram ad campaigns, track website conversions, attribute ad performance, and optimize our advertising activities.

These tools may collect information about your visit to our site, such as pages viewed and actions taken, using cookies or similar technologies. This data helps us understand how users interact with our site after seeing our ads and enables us to deliver more relevant advertising. Meta may use this information in accordance with its own data policies.

5. Google Analytics

We may use third-party analytics and advertising services (such as Google Analytics, Google Ads, or similar tools) to analyze website traffic, understand user behavior, and measure the effectiveness of our online marketing efforts. These services may use cookies or other tracking technologies to collect information about your use of our website. The information collected is typically transmitted to and stored by the service provider on servers located in various countries.

6. How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers only when necessary for the following purposes:

• Business operations (e.g., logistics and shipping partners for order fulfillment)
• IT and website hosting services
• Analytics and advertising services (as described above)
• Payment and transaction processing support
• Legal compliance, regulatory requirements, or law enforcement requests
• Protecting our rights, privacy, safety, or property

All third-party service providers must handle your personal information in accordance with this Privacy Policy and applicable data protection laws.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Complete and manage business transactions and contracts
• Comply with legal, tax, and accounting obligations
• Resolving disputes and enforcing agreements
• Maintaining website security and preventing fraud
• Providing ongoing customer service and support

After the retention period ends, we will securely delete or anonymize your personal data.

9. International Data Transfers

As an international B2B company, our customers may be located in the Philippines, Thailand, Southeast Asia, South America, and other regions worldwide. Your personal information may be transferred to, stored, and processed in countries other than your own, including the People's Republic of China.

When transferring your personal information internationally, we implement reasonable measures to ensure your data receives adequate protection in compliance with applicable data protection laws. These measures may include contractual safeguards, such as standard contractual clauses, or other legally recognized transfer mechanisms.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Delete your personal information
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within a reasonable time and in compliance with applicable law.

11. Third-Party Links

Our website may include links to third-party sites or platforms such as WhatsApp, Facebook, Instagram, and other external services. These third-party providers have their own privacy policies and data practices, which are independent of ours. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites before sharing your personal information with them.

12. Children's Privacy

Our website is a B2B commercial platform designed for business professionals and is not intended for children under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us using the following channels: